I have studied driving habits/
patterns/skills for 30 years, investigated and done reconstruction work on 18,000 collisions and learned pursuit driving skills at the CHP academy in Sacramento. Your bus driver was on time; courteous; with excellent driving skills and your office staff are superb.
Thank you all.
Posted by A retired private investigator from Santa Barbara,
Santa Barbara, California – Santa Barbara AIRBUS received the 2012 Outstanding Operator of the Year Award from the California Bus Association (CBA) on Tuesday evening, October 30, 2012, during the group's 39th annual convention Gala Awards banquet held at The Fess Parker–A Doubletree by Hilton Resort. More than 230 people attended this 5-day/4-night convention from around the state. Santa Barbara Airbus co-founders/owners Eric and Kelly Onnen and their partner Mark Klopstein received the rosewood and crystal-etched commemorate plaque from Michelle Silvestro of National Interstate Insurance Company.
Silvestro remarked, "In 2009, the CBA started a tradition to recognize a member who embodies the best of the motor coach industry. National Interstate Insurance Company is proud to be the sponsor of this award since its inception. This year's recipient was nominated by an employee of the company and the pride this person has for their company is overwhelming. We can all aspire to have our employees care, and be as proud as this one is."
Eric Onnen shared, "On behalf of my entire staff at Santa Barbara AIRBUS, I am honored to receive this award from my peers in the bus industry, from fellow operators from all around California. We've been in business since 1983, right here in Santa Barbara, and to win this award here at home makes it even more distinctive."
More than 50 Santa Barbara AIRBUS employees including operations, drivers, maintenance and administrative staff were in attendance to celebrate the company's honor. It was revealed after the award was given that Santa Barbara AIRBUS Charter Coordinator Daniel Butters had made the confidential winning nomination.
According to the CBA, nominations are received from CBA members and awarded in a "blind" review (where no company names are revealed) by a panel of three CBA member "judges." Criteria for the "Outstanding Operator of the Year" Award includes: Engages in sound business practices; has an excellent safety record; regularly employs innovative marketing, operations, and customer service approaches; is a good corporate/business citizen within the community; raises the standards for all motor coach companies and raises the profile of the entire motor coach industry. Specific eligibility requirements include: Must have current operating authority from California Public Utilities Commission; must have a satisfactory or comparable safety rating from the California Department of Transportation and the California Highway Patrol and must be a member of the California Bus Association in good standing. For more information about the CBA, founded in 1969, visit www.cbabus.com